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Please email our team with your cancellation request as soon as possible.You will receive confirmation of your cancellation if we&#x2019;re able to make it happen.Please note that bespoke products cannot be cancelled, returned or exchanged once we have accepted an order.&#xA0;

Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. Please note that bespoke products cannot be cancelled, returned or exchanged once we have ac

What is your cancellation policy?

How can I get in touch with you?

What should I do if I'm not satisfied with your service?

Do you have showrooms I can visit?

Customer Support

Will you deliver to my address?

Do you offer next day delivery?

Can my delivery be left with a neighbour or in a safe place if I'm not home?

Will my order still be delivered if I'm not in?

How to I obtain a delivery update?

Delivery

Can I change my order once it's been placed?

Can I cancel my order if I change my mind?

Orders

What are my payment options?

Do you offer a design service?

What kind of product guarantees do you offer?

How do I check if a product is in stock?

How do I find detailed product information?

Products & Services

Can I make a change or cancel my return request?

How can I return an item I no longer want or need?

Do I have to pay to return my items?

What's your returns policy?

Returns

I can't find my order, what should I do?

My item is faulty, what should I do?

An item in my order is missing, what should I do?

I've received the wrong product, what should I do?

My items arrived damaged, what should I do?

Order Issues

How do I make a trade or bulk purchase enquiry?

Trade or Bulk Purchase Enquiries

What is your cancellation policy?Updated 4 months ago