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Order Issues

I can't find my order, what should I do?

If you can’t find your order, please get in touch with us.

My item is faulty, what should I do?

We're very sorry for any inconvenience and disappointment this may cause. Please contact our Customer Services team using the form here and provide the following:. 1. Your order number. 2. The email address used for the purchase. 3. Images of the fau

An item in my order is missing, what should I do?

We're very sorry for any inconvenience and disappointment this may cause. Please contact our Customer Services team using the form here and provide the following:. 1. Your order number. 2. The email address used for the purchase. 3. The name of the i

I've received the wrong product, what should I do?

We're very sorry for any inconvenience and disappointment this may cause. Please contact our Customer Services team using the form here and provide the following:. 1. Your order number. 2. The email address used for the purchase. 3.  The name of the

My items arrived damaged, what should I do?

We're very sorry for any inconvenience and disappointment this may cause. Please contact our Customer Services team using the form here and provide the following:. 1. Your order number. 2. The email address used for the purchase. 3. Images of the fau